55 New Jobs at ASA Microfinance Limited Company - Various Posts

ASA Microfinance (T) Ltd

About Us

Overview

ASA Microfinance (Tanzania) Limited, incorporated under the Companies Act 2002 (No. 93819) of Tanzania in September, 2012. ASA Microfinance (Tanzania) Limited is an affiliate of ASA International   (www.asa-international.com),  one of the largest microfinance companies in the world. ASA International has been operating a Microfinance Institution (MFI) in Tanzania, since June 2014. 

The company is providing attractive, diversified, affordable and dependable financial services to the active poor in a timely and competitive manner, that would enable them to undertake and develop long-term sustainable entrepreneurial activities in Tanzania.

ASA Tanzania is also creating employment opportunities and increasing the productivity of the active poor in the country, thereby increasing their individual household income and uplifting their standard of living. ASA Tanzania have more than 550 Tanzanian staffs as on October’2018 who are getting continuous in-house training for filling up managerial position.

New Job Opportunities at ASA Microfinance (Tanzania) Limited

ASA Microfinance (Tanzania) Limited DO NOT have any agents and DO NOT charge any fees to the interested candidates. Kindly note that only shortlisted applicants will be contacted.

Join our team

Our company is inviting individuals to apply for the job Vacancies announced below.

01. Customer Service Manager

Position : Customer Service Manager-01 Post
Job Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer Customer queries.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.

Academic Qualification & Experience Requirements:

• Degree in Customer Service.
• Master’s degree is a plus.
• Proven customer support experience or experience as a Client Service Representative.
• Track record of over-achieving quota.
• Strong phone contact handling skills and active listening.
• Preferably Experience in working with NGOs/Financial Institutions/Banks/Consultancy firm.
• Proficient in the use of MS Office.

02. Head of Branch Operations

Position : Head of Branch Operations – 01 Post
Job Responsibilities:

• Monitoring and supervising microfinance operations.
• Selecting new working area for branch set up.
• Managing group as per company policy and making regular visit to groups.
• Preparing necessary report on operations and put necessary recommendation for further development.
• Managing fund for branch and use fund properly.
• Taking necessary action to train up and develop staff.
• Visit the Branch Offices to ascertain uniformity of their systems and controls with those of HQ.
• Report to the supervisor and upon authorization implement changes within the mission where non-compliance is evident.
• Perform physical checking to ensure that all HQ generated policies and procedures are followed and in compliance.
• Prepare detail monthly reports highlighting the internal control strengths/weaknesses and comments/ recommendations on operational improvements. Submit the report and related work file to supervisor for reviewing.
• Assist management in arranging training/workshop for the staff regarding audit and rules & regulations issues.
• Send regular report to the respective department on time and perform other duties as assigned, like investigations, spot checks, special review works etc.

Academic Qualification & Experience Requirements:

• Minimum bachelor’s degree in Any field.
• Master’s degree is an Added Advantage.
• Minimum 10 years professional experiences in relevant field.
• Preferably Experience in working with NGOs/Financial Institutions/Banks/Consultancy firm.
• Well conversant with Ms Office Package, Excel.

03. Chief Finance Officer (CFO)

Position : Chief Finance Officer (CFO) Re-advertised- 01 Post
Job Responsibilities:

• Oversee the monthly, quarterly and annual financial statement preparation and analysis and ensure the financial statements are prepared in compliance with generally accepted accounting principles and company policies.
• Provide advice and counsel to direct reports, senior managers and others relating to broad scope of responsibilities noted above. Provides financial analysis to a wide range of assignments, often under tight deadlines, to support numerous business processes and initiatives.
• Ensure the company-wide implementation of superior accounting, financial reporting and financial processes and internal controls. This includes developing appropriate processes, procedures and tools to ensure that deficiencies are identified and corrected in a timely fashion.
• Evaluate on an ongoing basis the accounting system, so that it reflects an accurate assessment of the operating revenues and expenses of the organization.
• Ensure compliance with all Federal / Government regulations, including taxation.
• Evaluate on an ongoing basis the purchasing system in coordination with department heads so that acceptable controls, approvals and time frames are responsive to the requirements of the organization and generally accepted accounting principles.
• Serve as a key member of the senior leadership team providing leadership and input to management peers regarding the financial implications of all major business decisions.
• Manages annual operating and capital budget process, through review with senior management and Board. Assists with the annual business planning process.
• Directs insurance portfolio for all property and casualty insurance, workers compensation, employee health and welfare benefit programs, player disability and contract guarantee insurance, etc.
• Manage relationships with bankers, auditors and league officials, as appropriate.
• Responsible for cash management system, including daily cash management and cash forecasting.
• Other duties as assigned.

Academic Qualification & Experience Requirements:

• Minimum bachelor’s degree in accounting, Finance, or related subjects.
• Certified Public Accountant (CPA-T) is a MUST.
• MSc/MBA will be an added advantage.
• Minimum 7 years professional experiences as CFO or relevant role is a MUST.
• Preferably Experience in working with NGOs/Financial Institutions/Banks/Consultancy firm.
• In depth knowledge of corporate financial law and risk management practices.
• Excellent knowledge of data analysis and forecasting methods.
• Proficient in the use of MS Office and financial management software (e.g., SAP).
• Ability to strategize and solve problems.
• Strong leadership and organizational skills.
• An analytical mind, comfortable with numbers.

04. Business Development Manager

Position : Business Development Manager-01 Post
Job Responsibilities:

• Setting goals and developing plans for business and revenue growth.
• Researching, planning, and implementing new target market initiatives.
• Researching prospective accounts in target markets.
• Pursuing leads and moving them through the sales cycle.
• Developing quotes and proposals for prospective clients.
• Setting goals for the business development team and developing strategies to meet those goals.
• Contacting potential clients to establish rapport and arrange meetings.
• Increasing the value of current customers while attracting new ones.
• Attending conferences, meetings, and industry events.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Arrange business meetings with prospective clients.
• Promote the company’s products/services addressing or predicting clients’ objectives.
• Prepare sales contract ensuring adherence to law-established rules and guidelines.
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support.
• Build long-term relationships with new and existing customers.

Academic Qualification & Experience Requirements:

• Bachelor’s degree in business, marketing or related field.
• MSc/MBA is a plus.
• Experience in sales, marketing or related field.
• Preferably Experience in working with NGOs/Financial Institutions/Banks/Consultancy firm.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Proficient in the use of MS Office and financial management software (e.g. SAP).

05. Risk & Compliance Manager

Position: Risk & Compliance Manager – 01 Post
Job Responsibilities:

• Perform risk assessments and establish our company’s tolerance for risk.
• Review our current compliance policies and procedures to identify areas of improvement.
• Draft new and update existing internal risk and compliance policies so that they match industry standards.
• Conduct regular internal audits to ensure compliance procedures are followed across the organization.
• Maintaining records of compliance practices.
• Establish relationships with important external bodies and stay up to date on the changes in industry requirements and all relevant regulations.
• Organize workshops and training sessions to educate and update employees on the organization’s compliance policies, regulations, and processes.
• Prepare risk management reports for top-level management based on internal reviews and advise the executives on risk mitigation measures and implementation of adequate compliance programs.
• Conducting environmental audits to ensure the company meets environmental requirements.
• Developing risk management strategies.
• Following up on compliance issues that require investigation.
• Evaluating compliance systems and ensuring adequate software is in place.

Academic Qualification & Experience Requirements:

• Bachelor’s degree in business management, information systems, or related field or equivalent practical experience.
• MSc/MBA is a plus.
• 5+ years of experience in risk management or compliance, including exposure to management consulting, technology industry, financial services, and/or project management.
• Strong communication skills, written and oral, through all levels of the company.
• Ability to make sound judgement calls independently when presented with difficult decisions,
• Strong risk and fraud domain knowledge/intuition.
• Be knowledgeable in anti-money laundering and counter terrorist funding legislation and regulations.
• Be fluent in English.
• Be able to work independently and proactively, but also as part of a motivated team.
• Be organized and have an eye for detail while also adopting a practical, flexible and hands-on approach tov/ards his/her work.
• Well conversant with Ms Office Package.

06. Loan Officers (50 Posts)

Job Responsibilities:

• To build and maintain a substantial and high-quality loan portfolio.
• To conduct members recruitment and screening.
• To orient clients to the particular loan products and services.
• To make groups in all working days in a week, minimum Total clients will be 350.
• Make a regular contact with the groups and clients in field.
• To process loan applications, verify client’s income generating activities (IGA) and other related.
• Collect instalments from the clients in groups on regular basis and on time.
• To manage loan disbursements and monitor & collect loan repayments.
• Verify client’s Guarantor’s house and other necessary documents.
• To provide quality and good customer service to clients.
• To accomplish all the documentations for the day as required.

Academic Qualification & Experience Requirements:

• Diploma/ Advance Diploma/bachelor’s degree/Masters.
• Experience is not required but will be an added advantage.
• Willing to work in field level.
• Willing to relocate.
• Ability to work independently at minimum supervision.
• Sensitive to operational risks, self-initiative and decisive with high standard of integrity.
• Ability to work efficiently in a team environment and to demonstrate good negotiation skills.
• Good oral and written communication skills.

Remuneration:

Attractive salary package will be offered relating to competencies and experiences.

Please ensure that you mention www.ajirampyazone.com as the source of this job advertisement.

General Requirements for Applicants of All Posts.

• Application Letter.
• Curriculum Vitae enclosing details of Work experience, skills and with postal and telephone contacts of Three Referees.
• One passport size photograph attached in CV.

Mode of Application
Applicants who consider himself/herself competent with the above-mentioned position, please send your application to recruitment@asatanzania.com Or you can drop your Application in Our Head Office at House No. 01, Plot No.87, Serengeti Street, Kinondoni Road, Dar es Salaam before 1700HRS on 15th March 2023.
Only short-listed candidate will be contacted for interview. No phone calls are allowed for inquiry. No allowances will be admissible for interview.

NOTE:
ASA Microfinance (Tanzania) Limited DO NOT have any agents and DO NOT charge any fees to the interested candidates. Kindly note that only shortlisted applicants will be contacted.
Application close: 05th March 2023. E. Africa Standard Time